Welcome to iQVersity. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and any related services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and profile details.
- Payment Information: Credit card number, billing address, and other payment-related information.
- Educational Information: Course enrollments, progress, certifications, and other education-related data.
- Communication: Messages, feedback, and other correspondence with us.
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Usage Data: Information about how you use the Services, including your access times, browser type, and pages viewed.
- Device Information: Information about the device you use to access the Services, including the hardware model, operating system, and device identifiers.
- Location Information: Information about your location when you access the Services.
2. How We Use Your Information
2.1 To Provide and Improve Our Services
- To create and manage your account.
- To process your transactions and manage your subscriptions.
- To provide you with course materials, resources, and other educational content.
- To personalize your learning experience and provide tailored recommendations.
- To communicate with you about your account, courses, and customer service inquiries.
2.2 For Marketing and Promotional Purposes
- To send you newsletters, promotional materials, and other communications about our Services.
- To conduct surveys, contests, and other promotional activities.
2.3 For Legal and Security Purposes
- To comply with legal obligations and protect our rights and interests.
- To detect, prevent, and address fraud, security breaches, and other harmful activities.
3. How We Share Your Information
3.1 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
3.2 With Educational Partners
We may share your information with our educational partners, such as colleges and universities, to provide you with educational content and services.
3.3 For Legal and Security Purposes
We may disclose your information:
- To comply with legal obligations and respond to legal requests.
- To protect and defend our rights and property.
- To prevent fraud and ensure the safety and security of our Services and users.
3.4 With Your Consent
We may share your information with your consent or at your direction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about your use of the Services. Cookies are small data files stored on your device that help us improve our Services and enhance your user experience. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
7.1 Access and Update
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
7.2 Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications or contacting us directly.
7.3 Delete or Restrict
You have the right to request the deletion or restriction of your personal information, subject to certain legal exceptions. Please contact us to make such a request.
7.4 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. Please contact us to make such a request.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Services after such changes constitutes your acceptance of the new Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]